This Product is supplied directly from the UK based Hill Interiors.
Delivery
All orders are sent via a 3 day delivery service via Palletways.
All orders are dispatched via Palletways as a trackable service. We aim to despatch all orders within 1 - 3 working days.
For offshore customers (such as Northern Ireland/Channel Islands/Scottish Highlands & Islands) and International locations, the cost of shipping will be dependent on the size and weight of the consignment. The rates will vary and we will contact you with shipping costs before any payment is taken and the order despatched.
Where applicable, approximation of orders within Europe can take 2-5 working days, North America/Asia/Africa/Australasia 4-10 working days.
Please note if you believe that your order has been delivered in poor condition please do not sign for it and return it to the sender (Hill Interiors) with the driver.
Returns
At Hill Interiors we really hope you will be happy with your purchase, however, we realise that occasionally this isn’t always the case. If there is an issue with a product on your delivery then please contact Rachel on 01845 567044 or via email to rachel@hill-interiors.com in the first instance. All damages and discrepancies must be reported within 3 days and we would appreciate if you could photograph any damage or quality issues with a digital camera and email relevant photographs. This will help us see the issue and allow us to offer advice if needed and identify any product issues. Please also ensure that you keep any original packaging. This will be required in the case of a collection being being arranged.
To apply for a refund please contact us, as all refunds must be agreed in writing.
