Products will normally be dispatched within 5 working days, with delivery via our courier partner, based on their standard delivery service. Please note: our current standards of service for Mainland UK deliveries fall well within these time scale.

 

Special Order Appliance deliveries, large products or deliveries to remote locations or islands may take a while longer, however you will be kept infomed of the purchase progress and be issued tracking information.

 

If the product is a Special Order it will be shipped directly by the distributer or Manufacturer.  The cost of delivery are based on those set by the distributer/Manufacturer not CHS (Cookerco Home Supplies)

This product is not available for international dispatch or delivery, unless stated.

This product quaifies for Free UK Mainland Shipping  for site members- Apply for membership/subscriber status. State which product you would like to purchase and the delivery address within Mainland UK. We will forward you a coupon with a code for Free Shipping of this item.

We offer delivery to the Scotland islands, Channel Islands, Scilly Isles, Isle of Mann, Isle of White and Northern Ireland. Please note that thee is likely to be a surcharge leied on our shipping costs. For more details, please enquire at customer.services@homesshopuk.com

This product is supplied by Artisan Furniture. Artisan Furniture is the trading name for Global Vision Direct Limited, registered in the UK at First Floor, Roxburghe House 273 – 287, Regent Street London W1B 2HA. Company Registration Number 07421550. VAT Number 108 6081 27. 

Returns Policy:

• We accept returns on account of manufacturing defects subject to approval by the Returns Team.
• We accept returns on account of transit damages subject to approval by the Returns Team. 
• All returns must be logged within 2 working days through the Trade account (CHS) dashboard
• Free collection of the defective merchandise may be arranged subject to the defect &  T’s & C’s that apply.
  
  NOTE: Please contact CHS at customer.services@homesshopuk.com if a defect and collection is required and we will clarify arrangements with Artisan Furniture.

Refunds Policy:

These terms are also applicable to any repaired or replacement goods we ship out to you. All refunds are processed within 14 business days and for the safety and security of your account; we only refund to the original bank account details which was used against the original order.

Cancellations Policy:

Artisan Furniture due not accept Cancellations, unless due to a defect. Please ensure that the colour, size, shape etc is what you require before purchasing the product.