We're a Birmingham, UK based business set-up by two guys who love good food but can't cook. You're probably wondering why thats relevant? Well based on that basic need to ensure we always had lots of our favourite foods available we set up The Cooker Co to sell "All things Cookers and Cooking". We decided to provide a place where those who can cook can get all the equipment and services they need.
A simple premise that has now grown into CHS - Cookerco Home Supplies. We were constantly being asked for things that Cookerco didn't sell, but our suppliers did. It made sense for us to give our customers what they were asking for. A range that is broader than kitchen appliances and cookware.
We now sell the majority of our products in the UK and across Europe via Amazon and would like to use this experience, and our excellent product range to sell direct to you.
Do you provide International delivery?
No not at the moment, however we're happy to arrange shipment to Ireland subject to an agreed postage and packing fee. Please contact us for details.
How do I return an item?
Each customer is responsible for the return of items based on our Cancellations, Returns or Refunds Policies. Where the product is being returned due to a warranty fault arrangements must be made with the product Manufacturer responsible for the warranty cover.
All products must be returned with original boxing/packaging, accessories and Instructions booklets, as per our policies for a refund to be processed.
What is your returns policy?
We offer a no quibble 14 day returns policy for all products except Special Orders and End of Line items. For full details please see our Refunds and Returns Policy
How do I track my order?
Your purchase dispatch confirmation will include the tracking details for each delivery. If the delivery is for an appliance then we will liaise with you, our supplier and the courier to agree a delivery date.
How can I contact your couriers?
We utilise P4D logistics agency who will be responsible for dispatching your order via their network of courier companies subject to the UK location and size of package. There is no direct link to the individuals making the delivery, however we will liaise with P4D on your behalf.
What are your delivery options?
All delivery arrangements are subject to assessment of package size and delivery location. Our experience has identified that not one size fits all when it comes to logistics. We therefore discuss options with you on a purchase by purchase basis.